Shipping policy
Thank you for shopping with Velrix!
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times We offer the following shipping options for US customers:
- Standard Shipping (3-5 business days) — $8.00, free on orders over $70
- Express Shipping (1-2 business days) — $15.00
International Shipping We ship worldwide. International orders typically arrive within 7-14 business days depending on your location and customs processing times.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.
Lost or Delayed Packages If your order hasn't arrived within the expected timeframe, please contact us at jamesfortner23@gmail.com and we'll do our best to resolve the issue quickly.